Customer Reviews — Snell Automotive Memphis

I've lived in Memphis all my life and brought every car I've owned to Snell. Greg and the team are straight shooters — they tell you what needs fixing and what can wait. My daughter just brought her first car in and they treated her like family. Can't recommend them enough.

After getting quoted $1,800 at the dealership for a transmission fluid service and brake job, I called Snell for a second opinion. They did both for under $900 and explained every step. Honest, fair pricing — exactly what you want from a mechanic.

My battery died in the Costco parking lot on a 95-degree day. Called Snell, they recommended NASTOW for the tow, and had my car diagnosed within an hour of arrival. New alternator installed same day. These guys don't waste your time.

Sherry at the front desk is a saint. She worked around my schedule, kept me updated by text, and the final bill was actually less than the estimate. I've been to a lot of shops in Memphis and this is the only one I trust completely.

Brought my F-150 in for a check engine light. Other shops wanted to throw parts at it — Snell actually diagnosed the root cause (a bad O2 sensor harness, not the sensor itself). Saved me about $400 in unnecessary parts. They know what they're doing.

Good honest shop. Wait time can be a little long during busy weeks but they always call before doing any work. Been bringing my Camry here for 8 years and never had a bad experience.

50 years in business for a reason. These folks care about their reputation and it shows. My alignment was done in 30 minutes and my car drives straight for the first time in months. Fair price too — $89 out the door.

I'm a single mom and mechanics have tried to take advantage of me at other shops. Not here. Greg walked me through everything, showed me the worn parts, and only replaced what was needed. I tell everyone about Snell.